AI Insights

Synthesized from live data across 50 stores · Updated Apr 5, 2026 at 7:48 AM

Priority Actions

URGENT

3 stores at royalty risk

Hazleton Downtown, Kirkwood Travel Center, and Montrose Susquehanna have royalty payments totaling $47,200 overdue by 12+ days. Left unresolved, these stores risk franchise agreement violations.

Risk: $47,200 outstandingView

URGENT

Cornell University Campus OSAT critical

Guest satisfaction at 61.4 — 10+ points below system average and declining 3 months in a row. Recommend immediate mystery shop and manager review.

OSAT gap: −10.4 pts vs system avgView

THIS WEEK

Labor creep in 7 stores

Seven stores are running 3–5% above labor targets over the trailing 4 weeks. Annualized impact is ~$82,000 in excess wages.

Est. impact: −$82,000/yrView

THIS MONTH

Ithaca Collegetown needs remodel review

REV score trending down 3 consecutive quarters. An upcoming Steritech inspection could flag structural and equipment concerns.

Upcoming inspection riskView

Performance Snapshot

Comp Sales

+4.7% trailing 4-week — outperforming 73% of the Subway system. Your Binghamton Metro cluster is the strongest at +7.2%.

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Guest Satisfaction

76.1 avg — 2.5 points above system avg of 71.8. Friendliness is your highest-rated category (8.1/10) across the portfolio.

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Benchmarking

55th percentile overall. Strongest in Digital Orders (68th pct); weakest in Average Ticket ($12.20 vs system $12.85).

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Royalties

$0.7M collected YTD across 50 stores. 3 outstanding balances totaling $47.2K require immediate attention.

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Trend Alerts

Vestal Parkway Center is on pace for best month ever — up 11.4% vs prior yearVestal Parkway Center

Inventory variance at Binghamton Hawley Street has worsened 3 weeks running — WISR score −18%Binghamton Hawley Street

3 stores haven't submitted a SubwayMyWay loyalty count in 30+ daysPortfolio-wide

Labor at Ithaca Collegetown has been critical for 6 consecutive weeksIthaca Collegetown

Average ticket is up +$0.42 portfolio-wide since January — footlong premium mix improvingPortfolio-wide

Corning Gateway comp sales accelerating — +6.1% trailing 4-week, strongest in the Elmira clusterCorning Gateway

Growth Opportunities

Catering Upside

8 stores in your portfolio have fewer than 2 catering orders per month vs a system average of 6. Even a modest increase in catering volume would move the needle significantly.

Potential: +$3,200/mo per location

Digital Gap

Your digital order rate is 19.4% vs the system average of 22.4%. Closing that 3-point gap across 50 stores translates to meaningful incremental annual revenue.

Est. upside: ~$31K additional annual revenue

Top Quartile Path

Moving from 55th to 75th percentile on Average Ticket requires a $0.65/ticket increase. Targeted staff upsell coaching on combos and chips is the fastest lever.

Est. upside: ~$42K/yr at current traffic